Buyer Ambassadors respects and values the privacy of your personal information. Buyer Ambassadors is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations. This Privacy Policy (Policy) describes how we collect, use, disclose, retain and manage your personal information, and how we maintain the security and quality of your personal information.
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we may collect includes (but is not limited to):
Where possible, we will give you the option to interact with us anonymously, without disclosing your identity. However, if you choose to deal with us in this way or choose not to provide personal information, we may not be able to provide you with our services or otherwise interact with you.
We collect your personal information directly from you when you:
We may also collect your personal information from third parties or publicly available sources, such as mortgage brokers, financial advisors, accountants, conveyancers, solicitors, and real estate agents. We collect this information so they can assist in facilitating your property purchase.
We use personal information for many purposes in connection with our functions and activities, including:
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, to:
Buyer Ambassadors will take reasonable steps to ensure that your personal information is kept confidential and secure, including by:
Our website uses Google Analytics, Wix, Zoho and Semrush to help us better understand visitor traffic so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
We will not keep your personal information longer than needed. In most cases, we retain your information only for the duration of your relationship with us unless required by law.
If you wish to access or update personal information we hold about you, please contact us. We will usually respond within 7 days.
For complaints about how Buyer Ambassadors handles your personal information, please contact Kimberley Ackerman. We may require proof of your identity and full details of your complaint.
Please allow up to 7 days for a response. If you are not satisfied with our reply, you may contact the Office of the Australian Information Commissioner (www.oaic.gov.au).
Buyer Ambassadors
270 Norton Street, Leichhardt NSW 2040
Phone: 0416 590 088
Email: [email protected]
This Privacy Policy was last reviewed/updated on 12/01/2023.
